Frequently Asked Questions (FAQs)
How do I wash and care for my sheets?
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Wash Sheets with Cold Water
Always wash your sheets with cold water under delicate/ gentle wash if you're using a washing machine. Hand wash is always preferred
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Do not use bleach and softener
The usuage of bleach and softener can cause the sheets to wear and tear faster. Prolong the lifespan of your sheets by avoiding usage of such chemicals.
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Avoid washing with sharp objects
Avoid washing your sheets with sharp objects like zippers to avoid potential scratches and pilling of your sheets
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Preferably drying using natural, line-dry
Try to line-dry your sheets as much as possible indoors to preserve the colour and reduce wrinkles as much as possbible
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Low tumble-dry if needed
If a dryer is to be used, ensure that the dryer is used on low heat and a low tumble option
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Keep it fast
Do not soak or wash your sheets for too long so preserve the strength of the tencel fibres as much as possible and prevent pilling
Orders and Shipping
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What methods of payments do you accept?
We accept Visa, Mastercard and American Express
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How do I check my order status?
Reach out to us via info@lanasleep.com with your order number and we will check back with you within 2 working days
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Where does LANA Sleep ship from?
All orders are shipped from Singapore
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How do I modify my order?
Reach out to us via info@lanasleep.com with your order number within 3 hours after placing your order to modify your order.
